How Can We Help Today?
Owned and operated by EKW Ventures, LLC, our team is ready to help with orders, product guidance, or anything wellness-related.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. You will receive a tracking number once your order ships.
How can I track my order?
Once your order ships, we send a confirmation email with your tracking number and carrier details. You can also check your order status by logging into your account on our website.
What is your return policy?
We offer 30-Day Returns on our wellness products. If something is not the right fit for your space or routine, please review our Return Policy page for complete details on how to start the process.
Can I exchange a product for a different model?
We are happy to help with exchanges within our return window. Contact our team with your order number and the model you are interested in, and we will walk you through the next steps.
How do I choose the right massage chair for my needs?
Choosing the right massage chair depends on factors like your preferred massage techniques, body size, and any specific areas of tension you want to address. Our team can offer personalized guidance to help you find a chair that fits your lifestyle and comfort preferences.
Do your infrared saunas and cold plunges require professional installation?
Setup requirements vary by model. Many of our infrared saunas and cold plunges are designed for straightforward home assembly, but some larger units may benefit from professional installation. Contact us for specific details on the model you are considering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Timely Responses
Our team responds to every inquiry within 24 hours during business days so you never feel left waiting.
Secure and Private
Your personal information is protected with industry-standard encryption at every step of your experience.
Premium Wellness Expertise
Our knowledgeable team provides thoughtful, personalized guidance on massage chairs, saunas, cold plunges, and red light therapy.
30-Day Returns
Every purchase is backed by our return policy, giving you confidence and peace of mind with your investment.
